PLEASE NOTE, THAT ORDERS PLACED AFTER 3pm ON 17th DEC WILL BE DISPATCHED AFTER 4th JAN***PLEASE OPEN 'DELIVERY INFORMATION' LINK AT THE BOTTOM OF THE PAGE FOR CHRISTMAS AND NEW YEAR ADVISORY LAST POSTING DATES. ***INTERNATIONAL SHIPPING INFORMATION. Some countries may charge an import or customs fee to order internationally. We can't advise you of what this will be, it is the recipient's responsibility, so if you're unsure, please check with your country's customs office! NEW EU VAT RULES: The VAT and possible other postal/carrier charges will have to be paid by consumer for goods imported/delivered to EU on or after 1st July. We recommend EU consumers to take this into account when ordering goods from outside the EU!

Refund policy

Return your goods within 30 days

If you change your mind about your purchase, please return the unused goods to us with the original receipt and in unopened packaging within 30 days of purchase and we will offer you an exchange or refund.

Any damaged goods must be reported to us within 48 hours of receipt. 

Exceptions

Please note that personalised items are made to order and are not exchangeable or refundable. This does not affect your basic statutory consumer rights, including your right to claim a refund or replacement where the goods are faulty.

If you have a question about our refund policy, please contact us.