OUR SHOP IS TEMPORARILY CLOSED. Due to the impact of COVID-19 (coronavirus) we've had to temporarily close our online shop. You won't be able to make a purchase, but you can still browse our range LSE-branded merchandise and gifts.
Return your goods within 30 daysIf you change your mind about your purchase, please return the unused goods to us with the original receipt and in unopened packaging within 30 days of purchase and we will offer you an exchange or refund.
ExceptionsPlease note that personalised items are made to order and are not exchangeable or refundable. This does not affect your basic statutory consumer rights, including your right to claim a refund or replacement where the goods are faulty.
If you have a question about our refund policy, please contact us.