INTERNATIONAL SHIPPING INFORMATION. Some countries may charge an import or customs fee to order internationally. We can't advise you of what this will be, it is the recipient's responsibility, so if you're unsure, please check with your country's customs office! NEW EU VAT RULES: The VAT and possible other postal/carrier charges will have to be paid by consumer for goods imported/delivered to EU on or after 1st July. We recommend EU consumers to take this into account when ordering goods from outside the EU!
Return your goods within 30 daysIf you change your mind about your purchase, please return the unused goods to us with the original receipt and in unopened packaging within 30 days of purchase and we will offer you an exchange or refund.
ExceptionsPlease note that personalised items are made to order and are not exchangeable or refundable. This does not affect your basic statutory consumer rights, including your right to claim a refund or replacement where the goods are faulty.
If you have a question about our refund policy, please contact us.